CLOSED 1/31 and 2/1 DUE TO WEATHER. SHOP ONLINE 25% OFF Discount Code: ICE

FAQ

Needing help? Check out our FAQ for commonly asked questions and general information.

Orders:

  • Shipments/Orders can take 48-72 to hours to process. 
  • Once an order is ready for shipment, tracking information will be sent to the email address provided at checkout. (Please be sure to include your email address on all orders).

Shipping:

  • Standard shipping runs 7-10 business days.
  • If you order a pre-order item the ETA will be published on the individual product page. 
  • Damaged Items - if your order is damaged during transit please contact sales@smalltownhomedecor.com and one of our team members would be happy to assist you. 

Returns: 

  • All sale items and items purchased during special events are non-refundable. 
  • Full priced items may be returned within 14 days of purchase or delivery. All tags must be attached and the item must be returned in its original condition.

For questions regarding your existing order please contact sales@smalltownhomedecor.com and a member of our staff can assist you.